Privacy Policy
Introduction
Welcome to Script Video AI ("we", "us", or "our"), an AI-powered script-to-video generation service available at scripttovideoai.online. We are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, how we use it, and what choices you have.
Information We Collect
1. Account Information
- What we collect: Your name, email address, and password when you register.
- Purpose: To create and manage your account and provide customer support.
2. User-Submitted Content
- What we collect: Scripts (text) you paste or upload, and reference images (character photos or product images) you submit for video generation.
- Purpose: To process your video generation requests. Your scripts and reference images are used solely to produce the output you requested. We do not use your submitted content to train AI models without your explicit consent.
3. Generated Output
- What we collect: AI-generated storyboards and video files produced from your inputs.
- Purpose: To deliver your results and allow you to download or share them. Generated videos may be stored temporarily to support download and preview features.
4. Usage Details
- What we collect: Information about how you use the service — features accessed, generation requests made, credit usage, and session activity.
- Purpose: To analyze product performance, improve the service, and enforce fair usage under your plan.
5. Device and Technical Information
- What we collect: Device type, operating system, browser type, IP address, and referral source.
- Purpose: To optimize service delivery and diagnose technical issues.
6. Cookies and Session Data
- What we collect: Session tokens, preference cookies, and analytics identifiers.
- Purpose: To keep you logged in, remember your preferences, and understand aggregate usage patterns.
7. Payment and Billing Information
- What we collect: Plan selection, billing address, and payment method details.
- Purpose: Payment processing. We do not store raw card numbers — payment data is handled by our payment processor (Stripe or equivalent) under their security standards.
How We Use Your Information
- To generate storyboards and AI videos from your scripts and reference images
- To manage your subscription, credits, and billing
- To send service-related communications (account confirmations, credit usage alerts, product updates)
- To improve the service through aggregate usage analysis
- To enforce our Terms of Service and prevent misuse
Data Retention
- Account data: Retained while your account is active and for a reasonable period after deletion to resolve disputes or comply with legal obligations.
- Uploaded reference images: Retained for the duration needed to process your generation request. Contact us to request earlier deletion.
- Generated videos: Retained for a limited period to allow download. Exact retention windows may vary by plan — contact [email protected] for details.
- Usage logs: Retained for up to 12 months for security and performance analysis.
Third-Party Services
We use trusted third-party services to operate the platform:
- Payment processing: Stripe (or equivalent) — handles billing under PCI-DSS compliance
- AI inference: Third-party AI model providers process your scripts and images to generate video output — we contractually limit their use of your data to service delivery only
- Cloud hosting and storage: Your data is stored on secured cloud infrastructure with access controls and encryption at rest
- Analytics: Aggregate, anonymized usage data may be processed by analytics tools
We do not sell your personal information to third parties.
Information Sharing and Disclosure
We share your information only in these circumstances:
- To provide the service through contracted third-party providers (AI inference, hosting, payments) under confidentiality obligations
- To comply with legal requirements or respond to lawful requests from public authorities
- To protect the rights, property, or safety of Script Video AI, its users, or others
Data Security
We implement encryption in transit (TLS), encryption at rest, and access controls to protect your data. No internet transmission method is 100% secure; we cannot guarantee absolute security but take commercially reasonable steps to protect your information.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. We will respond within a reasonable timeframe in accordance with applicable law.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. Continued use of the service after changes constitutes acceptance of the updated policy.
Contact Us
Script Video AI Website: scripttovideoai.online Email: [email protected]
